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Data Collected via our Web
Site
At Ingenuity we do collect
certain items of information via our web site, this information
allows us to see the effectiveness of our site. The particular
items of information we collect for each visitor to our site are:
Date, Time, TCP/IP Address,
Browser Type, Referring URL.
We do not collect any personal
identification information. E.g. name, address, etc.
Information
Confidentiality
If you have any queries or
problems with our software we may sometimes ask you to send us
data (for diagnostic purposes) from your system to aid us in
understanding and locating the problem. We realise that some of
this data may be confidential and so we treat all information of
this nature as "Company Secret" by default. It is only
ever used to diagnose the particular problem you raised with us.
At no time will this information be used for any other purpose
other than assisting us resolve the problem in question.
Email Addresses
Some visitors will enter their
email address at our site usually to obtain a product activation
key. We do keep this email address so that we can follow up your
product evaluation.
Cookies and Web Beacons
We do not use cookies or web
beacons on our site. Whilst we do track the pages you visit
within the boundaries of our site, we do not provide tracking
information to anyone else.
Credit Card Information
When you purchase a product from
us and decide to pay for it using a credit card you can be
assured of security. We use Worldpay
to handle all our credit card transactions for us. This means
that we never receive your card number or any details of your
card. Once you have selected your product items and completed
name and address details (which we need for shipping and
invoicing) you are then transferred to Worldpay's secure server
for payment processing. We will receive a message back from
Worldpay to say if the transaction was successful or cancelled.
Information Sharing
We do not sell, trade, or rent to
others any information we collect about you.
Links to other sites
Certain parts of our site contain
links to other web sites; these links are there to help you with
navigation to those sites. We do not have control over these
sites and therefore cannot be held accountable for the content or
availability of them. We evaluate which sites we link to and we
will only link to sites that (in our opinion) are maintained in a
quality manner. If you do have any concerns or comments about any
of these sites, please email us using the link below.
Questions and Concerns
If you have any questions,
concerns or comments about our privacy policy please send an
email to info@ingenuity.co.uk
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