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Telestat 6
represents the latest generation of call logging systems. The software will
connect to any telephone system that is fitted with a suitable call logging port
(99% of systems today). From there within minutes you could be reporting on itemised incoming
and outgoing calls. Think of the improvements that can be made. The telephone numbers of lost calls can be logged
allowing you to return their calls - think of those possible missed orders!
Reduce all of those personal mobile calls that represent a sizeable chunk of
your telephone bill!
Click on any of the screenshots below to enlarge them
Telestat is a
fully featured system that aims to:
- Optimise
staff availability and productivity
- Improve telephone service levels
- Efficient management of telephone bill
- Eliminate telephone abuse
- Monitor communications capacity
Just think - would you give each of your
staff a company credit card? Then why give them a telephone and not know
what they are doing with it!
 Telestat
processes the information from your phone system in real-time so that
you always have the most up-to-date information in your call reports. The
system runs as a service so operates ideally in either a server or client environment.
Reports can be printed automatically without user input - for example, an
automated end of month itemised telephone bill which is then emailed
straightaway. The system is
supplied with the latest OFCOM area code list and BT's charging structure to
ensure correct call pricing. You can also easily configure the charge
structure for your carrier via easy drag and drop features
if required. As you’ll expect all elements of the system can be configured
including currency and charging periods. This gives Telestat the ability to
operate in any country too!
Telestat
6 includes a wide array of reports from a standard bills to more detailed
graphical analysis. You simply select the type of report to run, set your
report criteria such as the date range, departments/extensions and then
click "Generate". You can save the settings you've entered so that you can
run the report the next day, week or month. This can all be achieved by the
click of a mouse or even automatically which helps make it a system easy for anyone
to use. Reports can also be emailed so you can only be a few seconds away
from your organisations call statistics where ever you are. The software also utilises standard industry dBase databases that
can allow additional data manipulation via ODBC or Crystal Reports or other
third party applications.
In addition to
printed reports, the application also includes statistical
modules that allow you to see real-time data for every
extension on your screen. The daily values update as calls are
made or received. The extensions displayed can be filtered for
an individual or groups of extensions. Statistics can
also be displayed as a bar chart - incoming and outgoing call
volume, total call duration and average time to answer can all
be displayed for each extension.
A remote installation option allows a
user to install files needed to run the report generator,
real-time statistics and graph modules on any machine that is
connected to the network – this also allows multiple users if
required. With the addition of an LCD/plasma panel you
can give your sales office/customer services area an ACD look
and feel for a fraction of the cost.
Telestat 6 is
straightforward to install. Simply configure the software with
your phone system’s IP address and SMDR port details and
you'll be logging data straightaway (serial and file ports can
also be used). You can then select your phone system type from
a selection of preset models - you're now ready to
display data or run reports. If you have a new system then the
set-ups are created free of charge!
Together with our price promise (we'll
beat any other genuine call logger, internet/email monitor quotation by 10%)
we can guarantee that our systems are the best value available today. You'll
also find that on our website we're happy to publish our system prices - so
that there aren't any nasty hidden extras!
Download the demo
here
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Telestat 6
Call Logging System
